Made To Measure Staircases

Call: 01256 361981Call: 01256 361981

Below are a number of questions frequently asked about new wooden staircase design and manufacture. We hope it will be of assistance to you. However, if you need any further advice please complete the form on our Contact Us page, or call us on 01256 361981call us on 01256 361981, where we will be happy to help you.

Will my staircase comply with building regulations?

We are always happy to advise and guide you with regards to up to date Scottish and UK Building Regulations.

Link to K1 Stair Regulations (.pdf) for England.

What woods are available?

We manufacture in many different types of timbers, including oak and pine. Please ask us if you have a specific timber you wish to use and we will check its availability.

joiners workshop

We take pride in our tidy and efficient work space.

Do you come out to measure for our staircase?

A site visit is often recommended, which we are happy to carry out F.O.C. within a 30 mile radius of Basingstoke. It is not always necessary as our drawings are accurate and easy to understand and designed to measurements you provided. All we need are your stairwell measurements together with finished floor to floor measurement, your choice of wood and type of spindles, newels, etc.; we will then contact you with a price. A CAD drawing will be sent to you for checking along with the dimensions, once an order has been placed.

If you require any assistance please call us on 01256 361981call us on 01256 361981.

joiner at work

The right tools, materials and years of joinery experience makes for our quality staircases.

How do I obtain a price for my staircase?

There are a number of ways in which we will be happy to quote, simply: 1. Give us a call with the relevant details / measurements. 2. Send us an e-mail with a basic drawing and spec required 3. Send to us your architect's plans.

What are your payment terms?

On order confirmation we will require a 50% deposit and the remainder upon delivery or collection of your staircase or parts.


Staircases are our stock-in-trade. We make nothing else.

When can I expect delivery of my new Staircase?

For most standard softwood staircases we aim to deliver within 10 days*, but with oak or other hardwood staircases and more intricate designs we aim to deliver within 2-3 weeks*.

*dependent on current workload at time of order.

Do you install staircases?

We do not currently offer an installation service. We can supply a list of carpenters and building companies who can install your staircase for you.

How do I protect my stairs whilst awaiting build completion of my property?

All of our stairs are dispatched protected in bubble wrap. We also offer a hardboard tread protection at a small extra cost.


Remember - GSF Stairs offers:

  • Made to measure staircases
  • Free site survey (within 30 miles of Basingstoke)
  • 10 day delivery target (for standard softwood staircases, dependent on current workload at time of order.)