FAQs

We understand the importance of compliance with building regulations, which is why we work to the latest Scottish and UK Building Regulations in all our staircase work. Our team is fully trained and experienced in ensuring that all of our staircases meet these regulations. We will advise and guide you through the process to ensure that your staircase is compliant and safe to use.

Yes, we will schedule a site visit to take the necessary measurements and assess the space for your new staircase. Alternatively, you can send us your own measurements for us to work with.

The turnaround time for a typical staircase project can vary depending on the size and complexity of the project. We will provide an estimated timeline during the initial consultation and will do our best to complete the project as soon as possible while maintaining the highest level of quality. As a guide, you can expect completion within 2-3 weeks.

Yes, we go beyond the design and fabrication of your custom staircase. We can provide professional installation services in and around Basingstoke, Hampshire.

Our process includes an initial consultation to discuss your needs and preferences, a site visit to take measurements and assess the space, a design and quote, and finally, the installation or refurbishment of the staircase. For more details on our service from site survey through to completion, visit our process page.

We offer a wide range of staircase options including timber, glass, steel, and custom-designed staircases to meet different style preferences. For more information, view our full range of staircase products and styles.

We are located on the Hampshire, Surrey, Berkshire border and work within a 40-mile radius of Basingstoke. But please contact us to inquire about the service availability in your specific location

Our payment terms will be discussed and agreed upon duringthe initial consultation. We typically require a 50% deposit upon orderconfirmation and the remainder on completion.